1 reviews | Active since Dec 2016

22 Mar 2017, 22:26

Utterly disappointed

<p>How very disapointed one can be, myself and a friend went in to pick n pay today so after 2pm as we do every single day because we that loyal we purchase our groceries every month and daily lunch to find that a manager name Michael could have no respect in communicating with he's shoppers i called him over to explain to me why a price sign would be on the box of water priced R18, 99 each to me as a customer the box is R18, 99 not 1 bottle i then ask him to explain Becauce its then false advertising he was very hostile then send me to the competitor Checker's and that is not it the cashier Tumaka was speaking xhosa and said to her colleague that my friend and i are stupid how unprofessional can that be no customer service at all wow i really don't know why am surprice really i think i actually expected more from the manager not him arguing with me infront of other customer's he has no RESPECT and no MANNERGERAIL S****S & the cashier wow not surprise either then the manager Johan comes over never even bothered to make eye contact with us or ask what was going on he just void the sale if i do not get feed back i will make it my way to go much higher and solve this unprofessionalism and utterly dissapointing service , the worst of the worst wow . </p>

0
Replies (3)
Pick n Pay
Pick n Pay's reply23 Mar 2017, 09:13
Official

Good day Latiefa,

Thank you for taking the time to write to us.

Kindly accept our sincerest apologies for the poor service received.

We are addressing these issues with our Management team and will revert with feedback.

Kind regards

Anwar Mooideen

's update23 Mar 2017, 09:28
Reviewer Update

I thank you for getting back to me.

's update18 Aug 2017, 23:24
Reviewer Update
I got no feed back in this matter wow how pathethic PICK N PAY