VB
Vusi B

1 reviews | Active since Apr 2017

15 Dec 2017, 11:20

Useless Staff and the Manager

Today I went to corner Andries and Pretorius street in Pretoria.

I actually needed to check Prices. I was with my three year old boy and I was told that he must stay outside as he is younger than 18.

I'm confused here cause he is not buying liquor. Has the law changed?

The very same liquor shop that sells juice and cold drinks.

I was told that if I don't take my son out they won't sell to me. Am I younger than 18 years now?

This manager didn't even introduce himself. I asked his name he didn't tell me. In fact he refused.

I cannot be treated like trash.

R

0
Replies (1)
Pick n Pay
Pick n Pay's reply15 Dec 2017, 15:54
Official

Good day Vusi,

Thank you for taking the time to address your concerns with us.

Kindly accept our apologies for the bad service received.

We view this incident in a very serious light and do not condone this sort of behavior at our stores.

We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.

Kind regards,

Vanitha Venketas