LJJvR
Lourens Johannes Janse van Rensburg

1 reviews | Active since Jun 2017

14 Jun 2017, 07:56

Useless poor service bad pick n pay

<p>At 7pm on the 13 of June me and my wife went to pick n pay tuscani rustenburg to buy a twisp aero x. The ladies at the tills were not help full at all just talking to each other even pricing was wrong where I Decided to get the manager involve were he claimed it's an old till that was not update on our arrival at home we found that the device we bought were faulty and decided to return it the next morning early I arrived just after 7 am opening hours the manager called Chris was yet again of no help and just told me to come back later, because of my work it is not possible and that's why I have the time to write this blog still standing being ignored 2 hours later poor poor poor</p>

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Replies (1)
Pick n Pay
Pick n Pay's reply14 Jun 2017, 11:25
Official

Good day Lourens,

Thank you for taking the time to address your concerns with us.

Kindly accept our apologies for the bad service received.

We view this incident in a very serious light and do not condone this sort of behavior at our stores.

We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.

Kind regards,

Vanitha Venketas