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derek K

1 reviews | Active since Dec 2012

16 Jul 2018, 16:20

USELESS PICK N PAY

La lucia branch... useless!!!!! No urgency to help a customer! I waited 15 mins to try and get a smart shoppers card.. Desiree and Sharla the supervisor have no clue!!!!

0
Replies (1)
Pick n Pay
Pick n Pay's reply16 Jul 2018, 16:34
Official

Good day

Thank you for taking the time to address your concerns with us. Kindly accept our apologies for the bad service experience.

We have forwarded your complaint to the management team to address and they will be in contact with you.

We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.

Kind regards,

Senabelo Naledi Ndlovu