Useless online service at Pick 'n Pay

Item: Pick n Pay
Rating: 1
Author: charlotte M

Pick 'n Pay online is som useless and a ****. They have been processing my refund for the past 6 days. Every customer service I get, tells a different story.

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Replies (1)

Pick n Pay's replyOfficial

13 Jun 2019, 17:17

Good day charlotte

Thank you for choosing Pick n Pay.

Please accept our apologies for the delay in response and any inconveniences caused to you.

We were unable to escalate this since the order number was not provided.

Please feel free to email our Online Team on *** to enable them to assist immediately or call ***.

We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.

Kind Regards,
Pick n Pay Team

Pick n Pay's reply13 Jun 2019, 17:17

Official