tS
teresa S

1 reviews | Active since Feb 2014

12 Feb 2016, 14:30

USELESS cashier that argues with customers?

Today I was at the Eastrand mall store, and had a rude cashier at the Express till. <br> All I did was ask if she had the correct number of items that were from a \case\" of product purchased, and she decided to start yelling and performing like a \"woman of a fish market/ red light district\" ? ? ? <br> A FULL-ON VERBAL / ARGUMENT ENSUED- FROM YOUR CASHIER.<br> <br> She also called me\" STUPID\" AND TOLD ME TO COUNT EACH ITEM - MYSELF? ? ? TO VERIFY THE ACTUAL NUMBER OF ITEMS IN MY TROLLEY. <br> WHY WOULD I DO THAT? - WHEN THIS IS DOCUMENTED ON THE TILL SLIP???? AND I ALREADY KNEW THE NUMBER OF ITEMS I PURCHASED BEFOREHAND. <br> <br> PICK N PAY, YOU NEED TO \"TRAIN AND DEVELOP\" YOUR EMPLOYEES because clearly they behave \"ghetto-LIKE\" lacking any respect, mannerisms, common sense and decency. <br> AND, Obviously your employees cant count past \"20\" nor rationalize. <br> pick n pay has previously ON MULTIPLE OCCASSIONS double charged me on random items...ITS SO \"ROUTINE\"....THAT IT HAS BECOME THE \"CULTURE\". "

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Replies (1)
Pick n Pay
Pick n Pay's reply12 Feb 2016, 14:52
Official
Hello WHAT's going ON?,

Thank you for taking the time to contact Pick n Pay and for raising your concerns.

Please accept our apologies for any inconvenience caused, in respect of your poor shopping experiences at our store.

Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.

Yours Sincerely

Marise Brown
Customer Care

Ref Number : ***