Urgent: Online Order Delivered to Wrong Address — No Refund or Response

I placed a Pick n Pay Smart Shopper Online order for R2,009 (Order #***), which was delivered to the wrong address. I have contacted Pick n Pay multiple times via email, phone, Twitter/X, Facebook, and Instagram, but have received no response.

The delay has left me without access to my money and unable to buy essential food. This situation is completely unacceptable. I expect immediate resolution today — either a redelivery to my correct address or an urgent refund.

— Clare Hogan