Urgent Complaint – Contaminated Chicken Purchase & Unresolved Late Order

Dear Pick n Pay Customer Care, I am extremely disappointed and concerned about the experience I’ve had with your store. Firstly, I previously complained about a late order and never received any response or feedback. Now, to make matters worse, I have just discovered what appears to be fly **** on the chicken I purchased from your store. This is completely unacceptable and poses a serious health and hygiene risk. I have attached photos and my purchase receipt for your reference. I expect an urgent investigation, refund, and explanation regarding your quality control measures. Please treat this matter as urgent. I trusted your brand for its quality and standards, and this experience has been extremely disappointing. Kind regards, Palesa Mabuya