1 reviews | Active since Aug 2016

29 Aug 2016, 12:53

untrained butchery staff

<p>I left a complaint online friday evening already regarding the quality of the steak and availabilty, yet i received no reply whatsover. I went to Canal Walk Pick n Pay to buy monthly groceries with my mom, and also some stuff for the braai that evening. Went to the butchery section and asked the butcher for 2 x 500g sirlion steak, he charged me for fillet steak! when i pointed it out he said he doesnt know the price of the sirloin steak and took me to the fridges where there were only bad cuts of beef steak. My mom and I left the store (not buying a single thing) and went to the parow pick n pay branch hoping they might have what we wanted, and NO only the bad cut beef steak in the fridges. The butcher said they were out of stock, and again left the store not buying a single thing. Went to SPAR in parow and wow they had a whole selection of steaks to choose from and specially cut the sirlion for me! Wont be supporting Pick n Pay anymore!</p>

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Replies (1)
Pick n Pay
Pick n Pay's reply29 Aug 2016, 16:01
Official

Good day Mariette

Thank you for taking the time to write to us.

Kindly accept our apologies for the poor shopping experience.

We are addressing the above mentioned issues with our management team and will revert with feedback.

Kind Regards

Anwar Mooideen