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Patricia M
1 reviews | Active since Feb 2025
17 Feb 2025, 11:01
Unsettled
Good day I came across a guy by a name Thandaza or something like that at Pick n Pay Maponya Mall, he hit on me and said to me if I need any appliance or anything from the store he would give it to me at a very romantic price because he likes me, this really didn't make me feel comfortable, and I didn't understand what he meant. Please talk to your employees to stop harassing or selling things to your customers.
I really didn't appreciate what I came across, coz I don't know if that guy really works for you guys, or the are people at the store wearing uniform and ****ming customers. The Guy said his name is Thandaza or something, but he said I can call him Linki something like that.
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Replies (3)
Pick n Pay's replyOfficial
17 Feb 2025, 16:27Good day Patricia, Thank you for reaching out to the Pick n Pay Customer Care team. My sincerest apologies on hearing of the bad experience you encountered in our store.
We value you as a Pick n Pay customer, and this is not what we want your experience to be like.
Kindly note that we have escalated the query to the store, they should be in touch with you soon. For your records, please see reference number – *** By proceeding with this request to resolve your complaint, you acknowledge that we will need to share your contact details with the relevant store.
They will be in touch with you as soon as possible to further assistance. Please refer to our privacy statement for information on how we process personal information: https://www.pnp.co.za/privacy-portal Should you have any further questions or queries please feel free to give us a call on the number below, alternatively chat to us on WhatsApp, see how to add us as a contact below: WhatsApp: *** - https://wa.me/message/ELYYSEKVSHNBJ1 Call us on ***or email us on: *** Operating Times: Monday - Saturday 08:00-17:00 / Sun & public holidays: 09:00-17:00. Kind Regards, Pick n Pay Customer Care team
We value you as a Pick n Pay customer, and this is not what we want your experience to be like.
Kindly note that we have escalated the query to the store, they should be in touch with you soon. For your records, please see reference number – *** By proceeding with this request to resolve your complaint, you acknowledge that we will need to share your contact details with the relevant store.
They will be in touch with you as soon as possible to further assistance. Please refer to our privacy statement for information on how we process personal information: https://www.pnp.co.za/privacy-portal Should you have any further questions or queries please feel free to give us a call on the number below, alternatively chat to us on WhatsApp, see how to add us as a contact below: WhatsApp: *** - https://wa.me/message/ELYYSEKVSHNBJ1 Call us on ***or email us on: *** Operating Times: Monday - Saturday 08:00-17:00 / Sun & public holidays: 09:00-17:00. Kind Regards, Pick n Pay Customer Care team
Best regards,
Pick n Pay's reply17 Feb 2025, 16:27
Official
Good day Patricia, Thank you for reaching out to the Pick n Pay Customer Care team. My sincerest apologies on hearing of the bad experience you encountered in our store.
We value you as a Pick n Pay customer, and this is not what we want your experience to be like.
Kindly note that we have escalated the query to the store, they should be in touch with you soon. For your records, please see reference number – *** By proceeding with this request to resolve your complaint, you acknowledge that we will need to share your contact details with the relevant store.
They will be in touch with you as soon as possible to further assistance. Please refer to our privacy statement for information on how we process personal information: https://www.pnp.co.za/privacy-portal Should you have any further questions or queries please feel free to give us a call on the number below, alternatively chat to us on WhatsApp, see how to add us as a contact below: WhatsApp: *** - https://wa.me/message/ELYYSEKVSHNBJ1 Call us on ***or email us on: *** Operating Times: Monday - Saturday 08:00-17:00 / Sun & public holidays: 09:00-17:00. Kind Regards, Pick n Pay Customer Care team
We value you as a Pick n Pay customer, and this is not what we want your experience to be like.
Kindly note that we have escalated the query to the store, they should be in touch with you soon. For your records, please see reference number – *** By proceeding with this request to resolve your complaint, you acknowledge that we will need to share your contact details with the relevant store.
They will be in touch with you as soon as possible to further assistance. Please refer to our privacy statement for information on how we process personal information: https://www.pnp.co.za/privacy-portal Should you have any further questions or queries please feel free to give us a call on the number below, alternatively chat to us on WhatsApp, see how to add us as a contact below: WhatsApp: *** - https://wa.me/message/ELYYSEKVSHNBJ1 Call us on ***or email us on: *** Operating Times: Monday - Saturday 08:00-17:00 / Sun & public holidays: 09:00-17:00. Kind Regards, Pick n Pay Customer Care team
Best regards,
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Patricia M's updateReviewer Update
17 Feb 2025, 16:40Thank you so much and please feel free to contact me anytime if you need more details or information from me
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Patricia M's update17 Feb 2025, 16:40
Reviewer Update
Thank you so much and please feel free to contact me anytime if you need more details or information from me
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Patricia M's updateReviewer Update
04 Mar 2025, 07:40No one responded to my issue of being harassed by the PnP stuff member, so I think I must take this a step further
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Patricia M's update04 Mar 2025, 07:40
Reviewer Update
No one responded to my issue of being harassed by the PnP stuff member, so I think I must take this a step further