PN
Pride N
1 reviews | Active since May 2020
02 Mar 2025, 11:08
Unsetisfatory services
I ordered some groceries at Pick and Pay Daveyton on the 1st of March at around 17H00 till the neclxt day I haven't got my order I've been calling the shop from yesterday they not helping until they stopped taking my call they also said MrD must refund me because it's their fault when I call Mrd they taking me from 1 agent to another Ive waisted alot of airtime I was kept on hold until I ran out of airtime can someone assist to get my refund this is for the 2nd time on the 26th I ordered using pick n pay ASAP I ordered at 8am I got my order at 11H30 ilafter I made so many calls
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Replies (1)
Pick n Pay's replyOfficial
05 Mar 2025, 17:45Hi Pride
Thank you for reaching out to the Pick n Pay Customer Care Team.
Please accept our apologies for the poor online shopping experience via Asap and for the delay in response.
We have noticed that this order has already been delivered.
Should you have any further questions or concerns please do not hesitate to reply to this email alternatively contact us on the channels below.
Chat to us on WhatsApp : +***7Call us on : ***Email us on: ***
Operating Times: Monday- Sunday: 08:00-17:00 | Sun & public holidays: 09:00-17:00
Thank you for allowing us the opportunity have this resolved.
Kind Regards,The Pick n Pay Team
Thank you for reaching out to the Pick n Pay Customer Care Team.
Please accept our apologies for the poor online shopping experience via Asap and for the delay in response.
We have noticed that this order has already been delivered.
Should you have any further questions or concerns please do not hesitate to reply to this email alternatively contact us on the channels below.
Chat to us on WhatsApp : +***7Call us on : ***Email us on: ***
Operating Times: Monday- Sunday: 08:00-17:00 | Sun & public holidays: 09:00-17:00
Thank you for allowing us the opportunity have this resolved.
Kind Regards,The Pick n Pay Team
Best regards,
Pick n Pay's reply05 Mar 2025, 17:45
Official
Hi Pride
Thank you for reaching out to the Pick n Pay Customer Care Team.
Please accept our apologies for the poor online shopping experience via Asap and for the delay in response.
We have noticed that this order has already been delivered.
Should you have any further questions or concerns please do not hesitate to reply to this email alternatively contact us on the channels below.
Chat to us on WhatsApp : +***7Call us on : ***Email us on: ***
Operating Times: Monday- Sunday: 08:00-17:00 | Sun & public holidays: 09:00-17:00
Thank you for allowing us the opportunity have this resolved.
Kind Regards,The Pick n Pay Team
Thank you for reaching out to the Pick n Pay Customer Care Team.
Please accept our apologies for the poor online shopping experience via Asap and for the delay in response.
We have noticed that this order has already been delivered.
Should you have any further questions or concerns please do not hesitate to reply to this email alternatively contact us on the channels below.
Chat to us on WhatsApp : +***7Call us on : ***Email us on: ***
Operating Times: Monday- Sunday: 08:00-17:00 | Sun & public holidays: 09:00-17:00
Thank you for allowing us the opportunity have this resolved.
Kind Regards,The Pick n Pay Team
Best regards,