************ consumer service

I would like to express my extreme dissatisfaction with Pick 'n Pay Hypermarket in Wonderpark. I think the treatment of people of colour and Caucasians is different. On 15 October 2018, I bought RYOBI 99 cc Petrol Lawnmower 4-Stroke and after using it twice the machine decided to breakdown, I wanted to take it back towards the end of November but due to other commitments, I couldn't and was only able to take it back this Monday on the 17th of this month. However, I was disappointed to be informed that the machine can only be checked in January 2019 as the supplier is closed for holidays. I'm extremely frustrated that I now have to spend around R400 to cut my lawn as I cannot wait till January considering that the machine broke last month. My receipt number is *040851 - 2011 - 015047.

I am extremely disappointed with Pick 'n Pay Wonderpark as their behaviour doesn't represent the founding motto of " Four Legged Table" and would therefore appreciate if this matter can be sorted with the urgency it deserve.

I wouldn't want to publish this again on Twitter and Facebook and hope the management of Pick 'n Pay would do the right thing. January is too far.