KD
Kefilwe D

1 reviews | Active since Mar 2018

07 Mar 2018, 13:04

unsatisfactory service

I went to a store in menlyn assisted by Mr Zwido and an operator on till 5 on the 7march 2018.i wanted to pay n withdraw R600 I was told the whole store doesn't have R600 this at 13h03. How possible is that?

0
Replies (1)
Pick n Pay
Pick n Pay's reply09 Mar 2018, 16:03
Official

Good day Kefilwe,

Thank you for taking the time to address your concerns with us.

Kindly accept our apologies for the bad service received.

We view this incident in a very serious light and do not condone this sort of behavior at our stores.

We are busy addressing this with our management team.

We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.

Kind regards,

Vanitha Venketas