1 reviews | Active since Mar 2023
Unsatisfactory Customer Service
I purchased a Milex WiFi coffee machine for R1399.00 on 16/12/2021. Came with a 1 year warranty It began leaking water
I took it back and it was exchanged for a NEW one on 04/10/2022 with a 1 year warranty (per the packaging)
This one began leaking water as well
I took it back to PnP Hypermarket Greenstone 20/3/2023, 5 months after the first replacement.
I asked for a refund of the purchase price as the manufacture of the machine was obviously faulty.
The floor manager refused and told the machine would be sent to the manufacturer for repairs and I would have to pay for repairs.
This is unacceptable as the machine comes with a 1 year warranty and the fault is a manufacturing issue.
The machine has been sent back to the manufacturer for assessment
I not willing to pay to repair a poorly manufactured machine. I want my money back so that I can purchase a more reliable machine.
