Unsafe shopping environment

Today 25 October 2015 I was at Pick n Pay Oakfields, while I understand there are specials but that shop was full to capacity with people to the extent that people were climbing over each other to move. The packers were unpacking and there was ******* lying all over the floor. There was no one monitoring the ques which were going all the way up the aisles and this was causing issues with who goes to which til and thus customers ended up shouting and swearing at each other. I left the shop actually shaking and close to tears.