Unreliable Cake Orders

<p>I went to Pick n Pay Westonaria on Thursday December 29th 2016 to place my 30th Birthday Cake order to collect Sunday 01 Jan 2017. I paid the 50% deposit for the cake and made it clear that I will be collecting Sunday 09:00 on 01/01/2017 in order to celebrate and enjoy at Church. And all this was noted down. I was there 01/01/2017 Sunday morning and to my dismay my cake was not done!!! </p> <p> </p> <p>The bakery lady told me there's no cake, she found the order but the person responsible for it was not in and he left the previous day without having baked the cake! I asked for the manager and I did not even get an apology, all he had to say was I should be refunded my deposit!</p> <p> </p> <p>They just gave me my money back without any care in the world. I broke down in tears as this was meant to be a special 30th Birthday Cake. I planned a celebration at Church for this milestone in life, and I had to do it without a cake!!!</p>