Unprofessional service.

I have had enough of the unexpectable service that I always get from Norma at the Deli Department @ Pick n Pay Waterfront I was standing in the Que just like any other customer at Pick n pay in Waterfront and while in the Que my phone rang, as I’m speaking over the phone it was my turn to order. While on the phone looking at Norma to ask how can she assist me she passed me and went to the next customer that had been standing behind me. I then became furious and asked her why isn’t she assisting me and assisting other customers? She rep**** in her language that she doesn’t assist people that are on their cellphones with an attitude . I have never felt so discriminated and undermined in my entire life as if I came to beg for food at pick n pay where as I was going to pay for it. I went to pick n pay because I went to do a lil shopping, I was so disgusted by the service I couldn’t last long in that store, clearly the staff is ******** else the company does not give proper basic customer service for a high end hyper market. It is not the first time I have been in the same incident with this lady but now it has to come to an end, it’s either she gets transferred to a local branch where she can speak her home language clearly she cannot live up to high end customers.