UNPROFESSIONAL CLIENT SERVICE

In the past week a cashier named Queen gave me the worst service on two occasions. she works at the cigarette kiosk on Wednesday and Thursday. I don't understand why PnP does not reinforce their client service policy on an on going basis. This is unacceptable. I have worked for retail and understand the hours are long but it leaves no excuse for unprofessional client service.

The first day she tugs her head at me calling me to her till, i ask her is that how you call your next client, she said i called you, i rep**** that it doesnt help if you whisper.

Second day her and her other collegues are facing in the opposite direction from me. i wait to be called until a man joins the line. She quickly turns and calls to the gentle man to come to her and took the time to tell the man to ignore me n jump the line.

i was so appalled that i noted her name and walked out the store.

THERE IS NO ROOM FOR BAD CLIENT SERVICE... IT IS NOT TOLERATED.

PLEASE REPRIMAND YOUR CASHIERS.