Unprofessional attitude and over selling

I bought a AIM 49 inch Smart TV for R4999.00 on the 8th of March 2019, with the intention of watching/ streaming/ using servives such as Netflix, Showmax, DSTV Now and Google play. After numerous attempts to stream such services via the app/browser even mirror cast, an error pop up or sound playing but a blank screen, and in other cases the TV is completely frozen and we need to shut it down in order to continue using it. It is absolutely false advertising as they promise all the bells an whistles on the box however none of these apps work! It even comes pre-loaded with Netflix and it doesn't work? If the app store on this TV is unlicenced, why is PicknPay selling it? And when you phone PNP Hyper and demand a new TV, they say tou need to bring it back to them (as if I would keep the box lying around the house) This is absolutely terrible servise! So disgusted! I will never encourage anyone to by TV's from them! The technician was supposed to phone and to this very moment I have not received a call. SHOCKING!