Unprofessional and treat customers with disregard!!!

The store was recently revamped,when you leave the store your clothes smell like everything they're frying in the kitchen because of the layout of the store. You can smell overheated cooking oil everywhere. Secondly I got to the cashier asked for R500 cashback she stated that she doesn't have money, I paid for my groceries took out my smart shopper because I knew I had bought goods on special but she never asked for it but claimed she had used it. As for the cash back she didn't even bother to ask her colleagues or controller if they had cash I the customer had to go around the tills asking. Eventually Iwas assisted at the kiosk,that's when I noticed the groceries I bought didn't deduct the discount. At this point I had already stood in line twice and had to wait for the manager to fetch the poster for the special and do a refund for me.

I feel this cashier wasn't bothered to begin with, poor service and no sense of urgency. You know at Checkers if the cashier doesn't have cash they normally ask around for you and you don't have to queue again