SR
Swaleha R

1 reviews | Active since Sept 2012

06 Mar 2018, 23:03

Unprofessional

The Panorama branch in Cape Town is severe lacking in all respects. The hygiene is a problem as the store has a nasty smell and is generally so untidy. The bakery as flies stuck on the trays and glass. The vegetables look not so fresh. The staff are so unprofessional. They would rather continue their conversations than attend to the staff. And what is up with the general placement of products. It looks very congested and ugly.

0
Replies (1)
Pick n Pay
Pick n Pay's reply09 Mar 2018, 14:44
Official

Good day Swaleha,

Thank you for taking the time to address your concerns with us.

Kindly accept our apologies for the bad service received.

We view this incident in a very serious light and do not condone this sort of behavior at our stores.

We are busy addressing this with our management team.

We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.

Kind regards,

Vanitha Venketas

Best regards,