1 reviews | Active since Mar 2017
Unprofessional
<p>On the 3.2.2017 I slipped on rice in PicknPay Bedford Centre. Have reported it to the manager Scott who completely ignored me and send someone to attend to me. Filled out some report went to the doctors as requested, and the staff member Madelein was very helpful. Yet NO APPOLOGY nor COMPENSATiON in any form was given by Scott the Manager, who hid in his little hole. Todate 13.3.2017 NO RESPONSE from Headoffice, NOR APPLOLOGY OR COMPENSATION, accept to fill out some explanation letter. I pulled something in my knee and still cannot walk properly, not to mention do my daily jogging. </p> <p>PICKn PAY YOUR ARE A DISCRACE!!!!!!!!!!!!!! </p>
Good day Anja Algio,
Thank you for taking the time to address your concerns with us.
Kindly accept our apologies for the awful experience.
We view this incident in a very serious light and do not condone this sort of behavior at our stores.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Thabisile Macuacua
Good day Anja Algio,
Thank you for taking the time to address your concerns with us.
Kindly accept our apologies for the awful experience.
We view this incident in a very serious light and do not condone this sort of behavior at our stores.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Thabisile Macuacua