1 reviews | Active since Mar 2010

31 Jan 2016, 17:53

Unpleasant experiences

Pick n Pay Dainfern's service is totally unacceptable, they force customers to finish their shopping saying that the store is closed we should finish up our shopping however when you get to the tills then there is only one cashier open, the rest of the cashiers are standing around playing with their hair instead of helping clients. Also all the items on special ring up as incorrect prices and manager on duty is not interested, all they want to do is chase you out of the doors

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Replies (1)
Pick n Pay
Pick n Pay's reply01 Feb 2016, 12:25
Official
Hello SR123456,

Thank you for taking the time to contact Pick n Pay and for raising your concerns

Please accept our apologies for any inconvenience caused, in respect of your poor shopping experiences at our store.

Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.

Yours Sincerely

Marise Brown

Customer Care

Ref Number : ***