Unpleasant experience with ASAP

I’ve sent three emails since I received my order and have received no response whatsoever!

I bought a combo of 2xLays and 2xRed Label Lemon Creams with each combo being R40 on the PnP ASAP APP and only received 1x Lays and 1x Lemon Creams!!!!

This is very unpleasant and wonder how you claim you respond to emails when it’s almost a week later and still not even a single acknowledgment yet!!!!

You also claim to make right via what’s app but it also doesn’t even cater for complaints but rather about FAQs, smart shopper, cards and all that jazz!!!!