UNIPIN VOUCHERS

Hi,<br> <br> On the 26th of February we did on grocery shopping at Pick n Pay together with the items purchased I bought Electricity Vouchers to the Value of R500.00. <br> <br> Somehow I misplaced the Vouchers and when I went to the branch on the 14th of March 2016 I was assisted by TEBZA who took my details and advised that he was going to sort it out. In this week I have been to the store almost everyday and every time I get a different story but in most cases he forgets. Yesterday I was at the store again and he even gave me his contact number to phone him and remind him but when I called that specific number this morning it does not exist on the MTN Network<br> <br> Please advise on the Customer Care Service at store level as I feel they need to assist clients in this regard. UNIPIN Vouchers are specific to your Meter Box and I requested a possible reprint as I cannot just lose R500.00 and I am certain that this can be done without any complications. <br> <br> Could someone please assist me in this regard as I am now forced to report bad services.