Unintelligible Rude Joey at Soneike

Went to PNP Soneike to purchase 3 different promotional product. This store had none of the 3 items available. On asking a packer, he was not even aware of the product which was on the store pamphlet. Then Joey arrived offering his views when I asked them why there was no stock. When I asked him why he did not know the products in the catalogue he threw a tantrum. His dialogue is inappropriate to what was asked, and he looks down in people and is blatantly unapologetic. A rude exchange followed. Really Joey, you need to heed your job and know your products and catalogue.