1 reviews | Active since Mar 2014
Unhappy with Pick and Pay Benmore Vodacom phone warranty not honoured
I purchased a mobile phone from pick and pay Benmore just over 2 years ago. The phone worked well until Month 20 when the charge slot was unable to connect. There zero physical damages to the phone.I took the phone back as it had 24 month guarantee stated on receipt with original box and accessories. Phone went in to Vodacom to get repaired under warranty and Vodacom refuses to honor warranty. 4 months now pass and my phone is sitting at Benmore Pick and Pay. I am a third party and the fight should be between Pick and Pay and supplier. Yet Pick and Pay is saying nothing and neither is Vodacom.Phone was handed in October 2019 and I still don't have it back repaired. I want Pick and Pay to honor its warranty and take its fight to Vodacom.If not then Pick and pay should provide suitable replacement phone. At the moment I feel like an ****** in a circus while Vodacom and pick and pay is the audience.Money back or replace my phone please as I am now out of warranty and time.Unhappy customer
The Pick n Pay Team
The Pick n Pay Team
