KS
Karen S

1 reviews | Active since Mar 2009

04 Mar 2019, 12:47

Unhappy Shopper

Good Day I have put the Smart Shopper APP on my phone and yesterday I went to the Melkbosstrand Branch to get discounts on certain items. There was not any Farmgirl Vinegar, No 150g Ricoffy, no 125ml of Maggie Lazenby Worcester Sauce. I managed to get R1.90 off the Royco Sauce and was supposed to get R6.50 off the PNP Brass Scourer x 3 but they did not give me the discount. This was very disappointing. Also noticed you had no Asparagus on the Shelf and nobody could find Epsom Salts.

0
Replies (1)
Pick n Pay
Pick n Pay's reply14 Mar 2019, 13:32
Official
Good day Karen, 
 
Thank you for taking the time to address your concerns with us. 
 
Kindly accept our apologies for the out of stock and inconvenience caused. We are busy addressing this with our management team. 
 
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels. 
 
Kind regards, 
Pick n Pay Team