1 reviews | Active since Nov 2020
Unhappy customer
Today I was pnp hyper ottery, I found meat in their meat fridges that was like R10, R11 and times being tough I took it, got to the till the cashier even said this is to cheap she called the supervisor that did not even asked any questions voided the meat and cashier told me go with the packer to the Butcher manager and I asked her and my sale I'm busy with she then said u can go or pay for the items. I said no can't the manager or another manager come her she said no they busy go to them, I paid and went to information desk, I spoke to Chevon she called the butcher manager Timmie he came, asked what's the problem and where did I get the meat, I told him in his meat fridges and to my utter disappointment, and discuss and really I'm loss for words he said and quote he said people come in the store with meat stickers already and or they know people in the butcher and that's how they get cheap meat, I asked what are you implying I did that? he said thats what people do and again I ask him do you really think I did that? I said it never crossed your mind it could be a human error? You dont think you should take responsibility for a mistake a staff member couldve made instead you are saying people come from outside with meat stickers he said, you can't apologize or something? he then tried to tell me about the consumers act by then I was ready to explode with discuss but I kept my cool and told him I'll take it further he said please do. I came home very very disappointed in the service I got and I called hyper, spoke to Chevon again and I asked is the store manager available she said no and what's it about I told what happened and she said she was their, she took my contact number saying manager will call me back regarding the incident and clearly she never did. My question to pnp what happened to customer service? #unhappycustomer
