Unhappy Customer

I was given a jacket as a gift in July but it is unfortunately too small. I managed to get the slip from the friend who bought it for me in May. I live 35km from Cradlestone Mall so only managed to go in to Pick 'n Pay Clothing this past weekend. I chose more items to the value of R 950 in store and proceeded to the till to exchange the jacket which cost R399.99 and was told that the jacket was now on special for R 280 so that is all I could get as a credit against the new items. I was also told that Pick 'n Pay's return policy is 30 Days from purchase. No where on the slip did it show the 30 day return policy. The ladies at the till pointed to an A4 sign on the wall behind the till displaying the 30 day return policy. I was not in the store for the original puchase so would not have seen the sign and quite honestly had I been in the store would not have noticed it anyway. My point being that you saved R 120 on the refund I was given but lost an addittional sale of R 950 and a Customer who will never return to Pick 'n Pay clothing again. Put your return policy on your till slip so Customers are aware. PS while I was in the change room my husband was standing waiting for me and 2 of your sales ladies where twerking in store playing music on their cell phones and laughing and looking at themselves in the mirror.