Unhappy customer

Unhappy customer # order was placed online almost 4 hours before business cloure suddenly it was rescheduled No body updated me as to why was it rescheduled. The following day they cancelled my order due to the fact that I was at work place they now need additional cost which I don't have. So the only resolution for pick and pay Online app is to cancel the order. No initiative no contingency measures no communication. Just cancel order have you thought of the impact of that cancelation yet pick and pay is having my money. I am very disappointed of this bad service