Unhappy Customer

What a terrible service I received at Pick n Pay Fish Hoek on different occasions. I bought 3 Ham and Cheese Samosas (Pockets as pe their term) on a Sunday on my way from Church, they gave me potato curry,I was very lucky that the first bite was in store,I returned them to the lady that was working at the Deli on that day, she told me to give her 15min to make Ham and Cheese pockets that I ordered. The following Sunday,I went after church and bought Fried Snoek Fish,I ate on my way home,my stomach couldn’t even wait for me to get home,it started running just after the last bite. Last week Sunday on 13th of October,I went again to buy Ham and cheese Samosas, I had a chat with this African lady that was helping me,I told her about the 2 incidents, she then helped me,as she was giving me the pockets,I said “I hope these are the correct ones this time”,few steps away from her,I took a first bite ,it was a spicy mince flavour, not what I ordered, I returned them to her and she called a coloured lady to attend to this, she check on the other 2 that were in the tray, they were Ham and Cheese flavour and they were all in the same Tray with the ones I got and all labelled as Ham and Cheese,I was told to wait 15min while she is making my Ham and Cheese. While I was waiting,I asked for the Manager,a tall dark African guy can and attended to this, he listened to my story looking soooo puzzled and he told me to wait he is coming back,he went to speak to the lady and came back to me carrying a book/diary, he worse something down and took my details and you could see that he is just doing this to get me off his eyes and told me that the store manager is not in store at the moment and he will pass the message to her when she is back and he is so sorry for that. He then went on telling me that they have new ladies working in the Deli,I told him that is not my problem that you don’t train your staff before they start serving customers.I never received a call or anything from them as they do not care about their customers as well as their customers health and wellness.I am sooooo very disappointed.