TM
Thandolwakhe M

1 reviews | Active since Aug 2016

02 Oct 2016, 15:19

Unhappy client

<p>I was just at Pick 'n Pay in Stellenbosch and I was not impressed by the manner Kaylin the cashier assisted me. She didn't greet me when she assisted me, she was laughing with Asisipho the packer and I even told her that you don't even greet, you have no manners and I don't like your style.</p> <p> </p> <p>Her response was that "I wouldn't be able to." How pathetic can she be. Such a cruel girl. I will be on the watchout for her and report her to the manager the moment she does that again.</p>

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Replies (1)
Pick n Pay
Pick n Pay's reply03 Oct 2016, 09:14
Official

Good day Thandolwakhe,

Thank you for taking the time to write to us.

Please accept our apologies for the poor service received. We do not condone this type of behavior at our stores.

We are busy addressing your complaint with our management team.

We value you as a Pick n Pay customer and are committed to improve continually on our service levels.

Kind regards,

Vanitha Venketas

Best regards,