SM
Sonia M
1 reviews | Active since Oct 2018
30 Mar 2020, 17:15
Unfriendly Staff
It does not mean because customers were preparing for lockdown that cashiers had the right to be miserable and unfriendly. Vetiswa does not make eye contact nor greet...this is utterly disappointing and unacceptable. This was certainly my last visit to Bluewater Bay Pick 'n Pay. I am a Bluewater Bay resident and I will surely take my support to Bluewater Bay Spar, as I have not had a problem there thus far.
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Replies (2)
Pick n Pay's replyOfficial
31 Mar 2020, 09:08Hi Sonia ,
Thank you for choosing Pick n Pay. Please accept our apologies for any inconveniences caused to you and for the poor shopping experience. We view this incident in a very serious light, we are busy addressing this with our management team. We value you as a Pick n Pay customer and are committed to improve continually on our service levels. Kind regards,
The Pick n Pay Team
Thank you for choosing Pick n Pay. Please accept our apologies for any inconveniences caused to you and for the poor shopping experience. We view this incident in a very serious light, we are busy addressing this with our management team. We value you as a Pick n Pay customer and are committed to improve continually on our service levels. Kind regards,
The Pick n Pay Team
Pick n Pay's reply31 Mar 2020, 09:08
Official
Hi Sonia ,
Thank you for choosing Pick n Pay. Please accept our apologies for any inconveniences caused to you and for the poor shopping experience. We view this incident in a very serious light, we are busy addressing this with our management team. We value you as a Pick n Pay customer and are committed to improve continually on our service levels. Kind regards,
The Pick n Pay Team
Thank you for choosing Pick n Pay. Please accept our apologies for any inconveniences caused to you and for the poor shopping experience. We view this incident in a very serious light, we are busy addressing this with our management team. We value you as a Pick n Pay customer and are committed to improve continually on our service levels. Kind regards,
The Pick n Pay Team
SM
Sonia M's updateReviewer Update
29 May 2020, 22:49 Hi Good day Is this Sonia ? the telephone number provided *** does not work.Please provide an alternative number for the store to contact you regarding the compliant Kind regardsChavandre
My number: ***
My number: ***
SM
Sonia M's update29 May 2020, 22:49
Reviewer Update
Hi Good day Is this Sonia ? the telephone number provided *** does not work.Please provide an alternative number for the store to contact you regarding the compliant Kind regardsChavandre
My number: ***
My number: ***