KM
Khanyi M

1 reviews | Active since Jun 2018

26 Sept 2019, 12:50

Unfriendly customer service

The service at Pick n Pay Supermarket Pimville is appalling , disgusting and revolting. The staff there don't greet. If you do, they don't respond. When you try ask for help, you are looked at as a nuisance. All they do is give you their hand, take the money & give you your slip, get it checked by security and leave.

0
Replies (1)
Pick n Pay
Pick n Pay's reply26 Sept 2019, 15:04
Official
Good day Khanyi Mazibuko, 
 
Thank you for taking the time to address your concerns with us. 
 
Kindly accept our apologies for the inconvenience caused, we are busy addressing this with our management team. 
 
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels. 
 
Kind regards, 
Pick n Pay Team