1 reviews | Active since May 2015
UNFAIR TREATMENT
I went to Pick & Pay Loch Logan Bloemfontein on 21/05/2015 at 12h40 to buy something. At the kiosk there were two queues. I stood in the one queue and when it was my turn to be helped, the cashier (a black guy) told me to go and stand in the other queue. I went there without saying a word. As I came to the front, that same cashier called 2 ladies behind me to help them. Why didn't he help me when I was in front, why send me to another cashier and then call two other ladies to help them? When I confronted him, he just stand there, looking at me as if I am the one that made a mistake! I feel that was unfair treatment and that guy should be taken into a disciplinary hearing about his attitude toward specific customers.
Thank you for taking the time to contact Pick n Pay and for raising your concerns.
We do apologise for the inconvenience caused, and for the poor customer service received.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
Ref Number :***
Thank you for taking the time to contact Pick n Pay and for raising your concerns.
We do apologise for the inconvenience caused, and for the poor customer service received.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
Ref Number :***
