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jabulani R
1 reviews | Active since Feb 2014
19 Jun 2019, 09:10
Unfair practise by Pick n pay
I recently settle my account and paid more than my balance. I called the store regarding to that i was told it could take two weeks to be refunded it's third week nothing on my account.What more fustrating me is that the statement indicates R535 but i was told i will receive R495 but im not sure what happened to the other rands
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Pick n Pay's replyOfficial
20 Jun 2019, 15:45Good day Jabulani,
Thank you for taking the time to address your concerns with us.
Kindly accept our apologies for the inconvenience caused, we are busy addressing this with our store account team.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Pick n Pay Team
Thank you for taking the time to address your concerns with us.
Kindly accept our apologies for the inconvenience caused, we are busy addressing this with our store account team.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Pick n Pay Team
Pick n Pay's reply20 Jun 2019, 15:45
Official
Good day Jabulani,
Thank you for taking the time to address your concerns with us.
Kindly accept our apologies for the inconvenience caused, we are busy addressing this with our store account team.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Pick n Pay Team
Thank you for taking the time to address your concerns with us.
Kindly accept our apologies for the inconvenience caused, we are busy addressing this with our store account team.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Pick n Pay Team