UNFAIR CUSTOMER TREATMENT

I went to Pick n Pay in Bocksburg Towers and bought few items and took a box of wine from the wine shelf, I got to a till to pay and Retshepile Mohlala told me that she cannot ring the wine because wine is not sold after 17:00. However when I got to the till it was 16:58 not 17:00 I asked to speak to the manager and a lady who introduced herself as Maureen said she will not authorize the sale. She did even look at the time to confirm but rather nodded her head, I told her that this is unfair and I am going to lodge a formal complain and this is was her reply "You can do whatever you want". We cannot tolerate such unfair customer treatment and I have a till slip as proof showing time as 17:02 when I made payment and also you can go through your CCTV cameras to verify my allegations. You need to be aware of such unfair conduct from your store managers towards your customers. Within the 4 minutes while waiting for the manager I could have already paid and left the store without any inconvenience