SI
Stuart I

1 reviews | Active since Dec 2010

08 Dec 2015, 10:59

Under proved cheese rolls

When you have a bad quality cheese roll that is under proved and half the size that that they normally are why pass it on to your customers?<br> I just bought 3 cheese rolls @ R3.49 per roll total cost R10.47 and they half the size.<br> What gets me is your bakers and bakery manager clearly don't give a rats backside of the quality of the cheese rolls and feel so entitled to flog it to the customers. the service department manager clearly is also happy with the quality and heaven forbid they throw the stock away as damaged goods as I am sure your share prices will be affected. You claim to be top retailer, always the best but then you have an issue as such and yet none of your employees give a dam about.<br> you know what they say? THE FISH ROTS FROM THE TOP

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Replies (1)
Pick n Pay
Pick n Pay's reply08 Dec 2015, 11:15
Official
Hello jaws4,

Thank you for taking the time to contact Pick n Pay and for raising your concerns

Please accept our apologies for any inconvenience caused.

Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.

Yours Sincerely

Marise Brown

Ref Number : ***