Undelivered Order

I placed through the Pick n Pay app on Friday, 1 August 2025. My order, which included chillers punch, was never delivered. I have checked the app and the status of my order seems incorrect, as it shows as having been completed, but I never received the items. Please provide a full refund for my order.

Note : This is a second complaint /refund request from me .An email was sent and there's no update on the ASAP APP

First order number ***-Parcel not received

Second order number ***- received incorrect sized item