NP
Nyax P
1 reviews | Active since Sept 2019
25 Aug 2021, 09:38
Uncer*****y
I bought Breakfast and is written something else. Questions is am I eating what I paid for
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Replies (1)
Pick n Pay's replyOfficial
25 Aug 2021, 15:45 Hello Nyax,
Thank you for your reaching out to Pick n Pay Customer Care team. We would like to sincerely apologize for the delay in our response, we are experiencing high volumes and currently doing our best to respond as quickly as possible.
We would like to apologize for the poor service you received and for any inconvenience caused as a result. As a valued Pick n Pay customer, we take it upon ourselves to ensure we provide you with the best possible service.
Kindly contact us on one of the below specified platforms with more information, such as the till slip and also what a photo of what you have written on the product. Once received, we will be able to escalate the matter to the management team.
By proceeding with this request to resolving your query, you acknowledge that we will need to share your contact details with the relevant store/department. They will be in touch with you as soon as possible to further assist.
Please refer to our privacy statement for information on how we process personal information: https://www.pnp.co.za/privacy-portal
Should you have any further questions or concerns please do not hesitate to reply to this email alternatively contact us on the channels below.
Chat to us on WhatsApp: +***7Call us on : ***Email us on: ***
Operating Times: Monday- Sunday: 08:00-17:00 | Sun & public holidays: 09:00-17:00
Thank you for allowing us the opportunity have this resolved.
Kind Regards,The Pick n Pay Team
Thank you for your reaching out to Pick n Pay Customer Care team. We would like to sincerely apologize for the delay in our response, we are experiencing high volumes and currently doing our best to respond as quickly as possible.
We would like to apologize for the poor service you received and for any inconvenience caused as a result. As a valued Pick n Pay customer, we take it upon ourselves to ensure we provide you with the best possible service.
Kindly contact us on one of the below specified platforms with more information, such as the till slip and also what a photo of what you have written on the product. Once received, we will be able to escalate the matter to the management team.
By proceeding with this request to resolving your query, you acknowledge that we will need to share your contact details with the relevant store/department. They will be in touch with you as soon as possible to further assist.
Please refer to our privacy statement for information on how we process personal information: https://www.pnp.co.za/privacy-portal
Should you have any further questions or concerns please do not hesitate to reply to this email alternatively contact us on the channels below.
Chat to us on WhatsApp: +***7Call us on : ***Email us on: ***
Operating Times: Monday- Sunday: 08:00-17:00 | Sun & public holidays: 09:00-17:00
Thank you for allowing us the opportunity have this resolved.
Kind Regards,The Pick n Pay Team
Best regards,
Pick n Pay's reply25 Aug 2021, 15:45
Official
Hello Nyax,
Thank you for your reaching out to Pick n Pay Customer Care team. We would like to sincerely apologize for the delay in our response, we are experiencing high volumes and currently doing our best to respond as quickly as possible.
We would like to apologize for the poor service you received and for any inconvenience caused as a result. As a valued Pick n Pay customer, we take it upon ourselves to ensure we provide you with the best possible service.
Kindly contact us on one of the below specified platforms with more information, such as the till slip and also what a photo of what you have written on the product. Once received, we will be able to escalate the matter to the management team.
By proceeding with this request to resolving your query, you acknowledge that we will need to share your contact details with the relevant store/department. They will be in touch with you as soon as possible to further assist.
Please refer to our privacy statement for information on how we process personal information: https://www.pnp.co.za/privacy-portal
Should you have any further questions or concerns please do not hesitate to reply to this email alternatively contact us on the channels below.
Chat to us on WhatsApp: +***7Call us on : ***Email us on: ***
Operating Times: Monday- Sunday: 08:00-17:00 | Sun & public holidays: 09:00-17:00
Thank you for allowing us the opportunity have this resolved.
Kind Regards,The Pick n Pay Team
Thank you for your reaching out to Pick n Pay Customer Care team. We would like to sincerely apologize for the delay in our response, we are experiencing high volumes and currently doing our best to respond as quickly as possible.
We would like to apologize for the poor service you received and for any inconvenience caused as a result. As a valued Pick n Pay customer, we take it upon ourselves to ensure we provide you with the best possible service.
Kindly contact us on one of the below specified platforms with more information, such as the till slip and also what a photo of what you have written on the product. Once received, we will be able to escalate the matter to the management team.
By proceeding with this request to resolving your query, you acknowledge that we will need to share your contact details with the relevant store/department. They will be in touch with you as soon as possible to further assist.
Please refer to our privacy statement for information on how we process personal information: https://www.pnp.co.za/privacy-portal
Should you have any further questions or concerns please do not hesitate to reply to this email alternatively contact us on the channels below.
Chat to us on WhatsApp: +***7Call us on : ***Email us on: ***
Operating Times: Monday- Sunday: 08:00-17:00 | Sun & public holidays: 09:00-17:00
Thank you for allowing us the opportunity have this resolved.
Kind Regards,The Pick n Pay Team
Best regards,