Unacceptable Service

Pick 'n Pay Bedford Centre just gave us the most horrible, upsetting experience. Let me start by saying that I'm 40 years old and shop there because my parents shopped there before me and still do, so I have been a part of Pick 'n Pay Bedford Centre ever since 1975. We were standing in a **********ly long queue tonight. All the queues were **********ly long because not enough tills were open. We eventually got to the front and saw that the closed sign was up. However, the cashier was serving the person in front of us and hadn't told us or any of the four people behind us that it was closed. So we unpacked all our stuff onto the surface. When we had unpacked everything, the cashier packed up her money and left. She never even looked at us once let alone said anything. The woman packing called Anna said 'this till has been closed for a long time' and left us there with all our stuff unpacked. Not a 'I know there's been a misunderstanding, let me help you,'or, 'I know you're a long time customer so let's see what we can do', So what should we do? Repack it and go stand in another long queue? The woman behind us left as she also found it unacceptable. So there you lost a sale, and not