UNACCEPTABLE CUSTOMER SERVICE

<p>I bought a phone from pick n pay about a month ago, as per the CPA, if i am not happy with the product, or if the product has a defect, i am able to request either a refund or replacement. i went to pick n pay steele dale, where i had purchased the phone and explained that the phone has a defect and that i would like a refund as per their return policy.</p> <p> </p> <p>to my sorrow, i was told in no acceptable terms will i be given a return and that they will fix it.</p>