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natasha.theron natasha.theron
1 reviews | Active since Jun 2016
21 Nov 2018, 08:14
Unacceptable behaviour from driver of delivery truck.
This morning around 7AM one of your delivery trucks blatantly skipped a stop street and just drove straight over. The driver was sitting behind the wheel merrily singing along to whatever he was listening to through the earphones that he was wearing. The stop street that he skipped was righ next to one of the entrances of Driehiek High School in Ma***en Street in Vanderbijlpark. How reckless was that. What if he injured a scholar or parents dropping off scholars. This is unacceptable behaviour.
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Pick n Pay's replyOfficial
10 Jan 2019, 12:04Good day Natasha,
Thank you for choosing Pick n Pay and taking the time to flag this with us.
Please accept our apologies for the delay in response and any inconveniences caused to you.
We view this incident in a very serious light, we will pass your feedback on to our logistics team to have this addressed with our drivers.
Should you experience any problems or would like to bring any bad service received to our attention please feel free to email our Customer Care Team on the following email address - ***.
Should you experience any problems or would like to bring any bad service received to our attention please feel free to email our Customer Care Team on the following email address - ***.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind Regards,
Pick n Pay Team
Pick n Pay's reply10 Jan 2019, 12:04
Official
Good day Natasha,
Thank you for choosing Pick n Pay and taking the time to flag this with us.
Please accept our apologies for the delay in response and any inconveniences caused to you.
We view this incident in a very serious light, we will pass your feedback on to our logistics team to have this addressed with our drivers.
Should you experience any problems or would like to bring any bad service received to our attention please feel free to email our Customer Care Team on the following email address - ***.
Should you experience any problems or would like to bring any bad service received to our attention please feel free to email our Customer Care Team on the following email address - ***.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind Regards,
Pick n Pay Team