1 reviews | Active since Jan 2011
Unacceptable behavior
I was making purchases with my daughter and we forgot one item. My daughter continued unpacking while I ran to get the item. The cashier left her till, when I returned the packer merely shrugged her shoulders that she does not know where she went. She asked another employee who said she could not work another person's till.I waited until I decided it was not worth spending my money there and I left the groceries at the till. She showed no respect for me as a customer or her job. The was not even an attempt to apologies.
Good day Nolwazi,
Thank you for taking the time to address your concerns with us.
Kindly accept our apologies for the bad service received.
We view this incident in a very serious light and do not condone this sort of behavior at our stores.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Vanitha Venketas
Best regards,
Good day Nolwazi,
Thank you for taking the time to address your concerns with us.
Kindly accept our apologies for the bad service received.
We view this incident in a very serious light and do not condone this sort of behavior at our stores.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Vanitha Venketas
Best regards,
