1 reviews | Active since Jul 2011
Unable to make coffe
Short story. Brought kettle a year ago in Franshoek ********** kettle broke. box says a year warrentee. Gave it in last Sunday. Must I now wait for supplier to repair or what so ever before I can make coffee? Because store says only 6 months exchange warrentee.
Hi Grant,
Thanks for taking the time to write to us.
Please find information below as per the returns policy , click on the link for more information: ( http://www.picknpay.co.za/returns-policy )
Goods that show a material manufacturing defect or other material defect within the first 6 (six) months of purchase will be repaired, replaced or refunded; and
Defects that develop after six months may be repaired, replaced or refunded at the manufacturer’s election, and subject to the relevant manufacturer’s policy.
We value you as a Pick n Pay customer and are committed to improve continually on our service levels.
Kind Regards,
Vanitha Venketas
Hi Grant,
Thanks for taking the time to write to us.
Please find information below as per the returns policy , click on the link for more information: ( http://www.picknpay.co.za/returns-policy )
Goods that show a material manufacturing defect or other material defect within the first 6 (six) months of purchase will be repaired, replaced or refunded; and
Defects that develop after six months may be repaired, replaced or refunded at the manufacturer’s election, and subject to the relevant manufacturer’s policy.
We value you as a Pick n Pay customer and are committed to improve continually on our service levels.
Kind Regards,
Vanitha Venketas