1 reviews | Active since Mar 2018
UN LABELED ALLERGIC FOODS
I bought a salad labeled achaar & beans on 27 March 2018 ( yesterday ) at Pick n Pay Brixton. To my surprise it was not only beans & achaar there was pilchards (tin fish) in as well & I am allergic to pilchards! This is not the first time I encountered this problem with Pick n Pay food. The last time I bought rice & wors & both the rice & wors was old I then went to return it & the manager told me how sorry she was n she will try to resolve the problem. Like today (28/3) Wednesday, I went to tell them about the salad n they are telling me THEY ARE WELL AWARE THERE IS PILCHARDS IN THE SALAD!!!! How STUPID & inconsiderate are these people? I mean so many people are allergic to PILCHARDS & they don't put it as one of the ingredients on the label. I had to go get medication at the chemist to avoid the outbreak as I had some of the salad cause I didn't see the pilchards the way it was covered with the beans & sauce. Something needs to be DONE !!!SORRY & A ATTIUDE FROM THE STAFF DOES NOT HELP OR HEAL PEOPLE. Evenue when I called in a lady answered & dropped the call thereafter the call has been been placed on hold . When I told the so called managers about the calls being placed on hold they told me their phone's is not working ! So now I don't understand, their phones & brains is not working. Mxm . Hope this matter will be resolved
Good day Melissa,
Thank you for taking the time to write to us.
Kindly accept our apologies for the unfortunate product experience.
We are address the issue with or Management team and will revert with feedback.
Kind Regards,
Anwar Mooideen
Good day Melissa,
Thank you for taking the time to write to us.
Kindly accept our apologies for the unfortunate product experience.
We are address the issue with or Management team and will revert with feedback.
Kind Regards,
Anwar Mooideen
