PN
Phumzile N
1 reviews | Active since Apr 2020
17 Apr 2020, 17:18
Un happy customer
Im not happy with the treatment i got today at pick n pay middelburg mall by the manager Tlopers Tamaga, He doesnt know customer service at all i wouldn't hire him if i was a shareholder at pick n pay. He told me and my colleagues that this is not a bhareni. He insulted us in front of other customers. I demand an apology from him.
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Pick n Pay's replyOfficial
20 Apr 2020, 12:57Good day Phumzile ,
Thank you for choosing Pick n Pay.
Please accept our apologies for the delay in response and any inconveniences caused to you.
We view this incident in a very serious light, we are busy addressing this with our management team.
We value you as a Pick n Pay customer and are committed to improve continually on our service levels.
We appreciate your patience and understanding at this very difficult time.
Kind regards,
The Pick n Pay Team
The Pick n Pay Team
Pick n Pay's reply20 Apr 2020, 12:57
Official
Good day Phumzile ,
Thank you for choosing Pick n Pay.
Please accept our apologies for the delay in response and any inconveniences caused to you.
We view this incident in a very serious light, we are busy addressing this with our management team.
We value you as a Pick n Pay customer and are committed to improve continually on our service levels.
We appreciate your patience and understanding at this very difficult time.
Kind regards,
The Pick n Pay Team
The Pick n Pay Team