*****ulent business ethics.

After taking money out of my account for an online purchase, the pnp website said payment failed, and the order was not processed. Attemps to phone the pnp helpline came up with an america accent answering service, rang a few time, then was cut off. Numerous times.

An email to the address on the pnp website for customer service was answered quickly with a ****py "ai generated" email, saying it's not a problem and my money will eventually be returned. This has not happened. As much as I am proceeding with laying ***** charges against pnp, I most certainly will never use them again, online or otherwise.