U can't pick,and then when paying they rob you blind.So Pick Pay change your name.

i visited the Pick and Pay store in Hazeldean Pretoria and had a very bad experience as far as customer service and satisfaction is concerned.To put it shortly....some items not priced at all,and if it was priced i get overcharged at checkout by R40 00 on a single item costing just over R20,but being the vigilant shoppers that we are and checking the items at checkout always we tend to pick them up on a regular basis.not only Pick and Pay,but at numerous shop one shops at.Customers please be aware at checkout points.This trend at all shops have become quite common.So...on Monday of last week when i get to work post this on Pick and Pay website.This was last week Monday 12 October 2020,and have had no response since.In the store i had to look for someone to assist in the fruit and veg as the items were not priced.At cold meats nobody was available.I went in search ot the store manager that they said was supposed to be at customer service.Nobody there.Eventually found him packing at the till.He introduced himself as the floor manager Phuleng.I asked where the store manager was and was informed he was not in.We together with him proceeded to the depts in question.he asks where the guy was that was supposed to be at fruit and veg.The staff at the bakery then points him to a room next to the bakery,and out he comes with phones blazing.Guess he was sitting on his phone at 11am when Pick and Pay is busy.Says he just left there for a minute.I intervene at this stage being aggitated by now,and remind him of the fact that he was available when i entered,i then went to cold meats after which i had to go look for the manager and he tells me he was just gone for a minute.I mean relly now.So Pick and Pay get your act together when it comes to service delivery.